Frequently Asked Questions
Is there a cancellation policy?
Is there an expiry period for block bookings?
Where can we train?
When can I start training?
As soon as you like. My online classes are suitable for beginners and my personal training programmes are tailored to you as an individual, so there's nothing stopping you from starting your fitness journey today! Please use the online availability calendar on the Book Now page to book an online class or call me on 07817 800917 to book a consultation.
How often should I do classes/PT?
We recommend 3 to 4 classes per week with a good mixture of cardio, strength and stretching. Personal Training should take place at least once a week to see results.
What equipment do I need for online PT sessions?
Ideally, a mat and some light weights, but these are not essential.
I'm really unfit. Can I still train?
My online fitness classes are suitable for beginners. I recommend you take the class at your own pace and stop if you need to. For personal training, we will have a thorough consultation before we start your PT plan so that will be tailored to your goals and fitness level. It's all about doing what's right for you.
What should I wear for PT and/or fitness classes?
We recommend comfortable, fitted gym clothes and appropriate trainers – not fashion ones! Ideally, trainers should be under 9 months old.
Can I purchase gift vouchers for PT and your fitness classes?
Is there a free trial available?
Yes, you're welcome to book your first online fitness class for free. Simply visit the Packages & Membership page and select the 'First Class Free' plan. You will then have 1 week to book your first class. We hope you'll love this free taster session and will want to book more classes or buy an unlimited monthly membership! The free trial is for 1x online class only and does not include PT sessions.
Are class times displayed in UK time?
Class times should be displayed in your local time, but you can choose to display them in UK time – GMT or BST (GMT +1 hour from last Sunday of March to last Sunday of October) – should you wish. If in doubt, please ask.
Can my online class membership be frozen and/or transferred during the month?
Unfortunately, monthly subscriptions cannot be frozen once they've started and memberships cannot be transferred.